Service Fulfillment Policy

At SolveDet, a unit of Novasolventia Services Private Limited, we provide professional services related to debt resolution, financial restructuring, and advisory support.

1. Initiation of Service

Upon successful payment, your case is queued for processing. Our team will contact you within 2–3 business days to begin the documentation and assessment process. The timeline may vary depending on the completeness of the information shared and the complexity of the case.

2. Nature of Delivery

All services are rendered either:

• In person (as required),

• Over email,

• Through video/phone consultations,

• Or via submissions to financial institutions on your behalf.

No physical goods are shipped or delivered.

3. Service Timeline

While we aim to initiate the process quickly, the overall resolution timeline depends on third-party institutions such as banks, NBFCs, and ARCs. SolveDet cannot guarantee a fixed turnaround time but will keep you informed throughout the process.